Surveying The Industry’s Needs
For several years, Pharmaceutical Processing has been polling its readers to learn what they consider are the most important issues they have when choosing a CMO or CSO, and what their outsourcing intentions are for the coming year. This year we have done the same type of survey but have added a wrinkle in that we have broken out responses by type of manufacturer - biopharm (large molecule) or pharmaceutical (small molecule). But, perhaps the biggest change this year was the addition of input from CMOs and CSOs on the state of the contract services industry and its future outlook.
CMO/CSO Industry Insights
Our survey questions to CMOs/CSOs run the gamut from asking what types of services they provide to more in-depth questions about vendor approval processes, industry consolidation and potential future growth areas. Responses are presented in detail below. Some interesting observations from the results include the fact that while respondents were evenly divided as to whether industry consolidation has helped or hurt their business, fully 80% said there was more competition for outsourcing dollars. And finally, in response to the question about perceived changes in pharma companies’ vendor approval processes many respondents felt that the process was getting more difficult, leaving comments such as “The process has become more complicated.” to “They've become more detail oriented, more item specific.” and “In general (there is) more selectivity.”
Complete responses from our pharm/biopharm readers are detailed in the charts on these pages. Takeaways from the survey include results that indicate that 73% of respondents are currently using contract services. Technical/Staff expertise was the biggest criteria companies used when choosing a service provider. The question of geographic preference revealed that 82% of respondents would consider using a service provider not in their geographic area, yet write in comments revealed there is still some hesitation in this area. Comments included, “There is difficulty in paying regular visits to the facilities, and keeping in touch with their QA and tech staff.” to “I like to supervise every aspect, hence would prefer local resources, but need be I will consider.”