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Health Canada is advising Canadians that Novartis Consumer Health Canada Inc. is conducting a voluntary recall of 17 products (see chart below) as the child resistant mechanism of the bottle cap can fail.
As a result, children may be able to open the bottle and ingest the product. The ingredients of the affected products may be harmful to children and as such, ingestion of these products may cause serious adverse health consequences, including death.
Health Canada has not received any adverse reactions regarding the defective cap issue. However, as a precautionary measure, Novartis Consumer Health Canada Inc. is voluntarily recalling these 17 products to help ensure all affected products are removed from the Canadian market.
Novartis Consumer Health Canada Inc. is requesting that retailers immediately stop sale of these products and return them to the company. The company has confirmed the products were distributed across Canada.
Health Canada is monitoring the recall by Novartis Consumer Health Canada Inc. Should new information be identified, Health Canada will provide an update to Canadians.
Health Canada reminds Canadians who have concerns about these products to consult with their health care practitioner. Consumers wishing more information on this recall can contact Novartis Consumer Health Canada Inc. at 1-866-513-6742 (Monday to Saturday, 8am to midnight EST) for further instruction. Media wishing more information on this recall may contact Milicent Brooks, Novartis Consumer Health, Inc., 1-973-503-7483 or via email at milicent.brooks@novartis.com.
The following information will help consumers identify affected product and can be found on the label on the product, as well as on any outer packaging.
|
Recalled Products |
||||
|
Product Name |
Active Ingredients |
Strength |
Size |
DIN |
|
Jack & Jill Cough Syrup |
Guafenesin |
5 mL contains |
100mL |
00622036 |
|
Jack & Jill Children's Formula Cough Liquid |
Dextromethorphan Hydrobromide |
5 mL contains |
100mL |
00823023 |
|
Jack & Jill Cough & Cold |
Dextromethorphan Hydrobromide |
5 mL contains |
100mL |
02242588 |
|
Jack & Jill Bedtime |
Diphenhydramine Hydrochoride |
5 mL contains |
100mL |
02241167 |
|
Jack & Jill Expectorant |
Guafenesin |
10 mL contains |
100mL |
02350084 |
|
Triaminic Cough and Cold |
Dextromethorphan Hydrobromide |
5 mL contains |
100mL |
02243739 |
|
Triaminic Cold & Nightime Cough |
Dextromethorphan Hydrobromide |
5 mL contains |
100 mL |
00896179 |
|
Triaminic Cough, Cold & Fever |
Acetaminophen |
5 mL contains |
100 mL |
02239666 |
|
Triaminic Cough & Sore Throat |
Acetaminophen |
5 mL contains |
100 mL |
02130564 |
|
Triaminic Chest & Nasal Congestion |
Guafenesin |
5 mL contains |
100 mL |
02278308 |
|
Triaminic Long Acting Cough |
Dextromethorphan Hydrobromide |
5 mL contains |
100 mL |
02277972 |
|
Neo Citran Extra Strength Nightime Total Cold and Flu |
Acetaminophen |
30 mL contains |
245 mL |
02275961 |
|
Neo Citran Extra Strength Daytime Total Cold and Flu |
Acetaminophen |
30 mL contains |
245 mL |
02275988 |
|
Neo Citran Extra Strength Chest Congestion, Cold and Mucous Relief |
Acetaminophen |
30 mL contains |
245 mL |
02304740 |
|
Buckley's Complete |
Acetaminophen |
5 mL contains |
150 mL and |
02279703 |
|
Buckley's Complete with Mucous Relief Extra Strength |
Acetaminophen |
5 mL contains |
150 mL and |
02357232 |
|
Buckley's Complete PM Nightime |
Acetaminophen |
5 mL contains |
150 mL |
02356457 |
How to report side effects to health products to Health Canada
- Call toll-free at 1-866-234-2345
- Visit MedEffect Canada's web page on Adverse Reaction Reporting for information on how to report online, by mail or by fax.
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Media Enquiries:
Health Canada
(613) 957-2983
Public Enquiries:
(613) 957-2991
1-866 225-0709
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