Sunnyvale, CA and Noida, India - HCL Technologies Ltd. (HCL), a global IT services provider, today announced that its customer, Purdue Pharma L.P has extended its end-to-end IT Infrastructure Management engagement with HCL, marking an important milestone for the strategic partnership signed in year 2010.
Under the terms of new agreement, HCL will expand collaboration with Purdue on their ongoing companywide IT and infrastructure management undertaking. This will include extended support on existing projects such as data center management as well as new assignments such as virtualization, backup transformation and future product rollouts. HCL will enable establishment and adoption of new systems and technologies by providing unified service aggregation and management across their servers, network, messaging, database, storage and backup. HCL will also render service desk and remote desktop services for all US offices of Purdue from its North Carolina based delivery center. With capacity for more than 1000 seats, HCL’s North Carolina center is one of the key hubs for delivering information technology, infrastructure management and business process services to its global clients.
“We are pleased to expand our relationship with HCL for infrastructure managed services, service desk and security. This partnership has improved our ability to deliver cost effective and innovative solutions to support our business," said Larry A. Pickett, Jr., Vice President and Chief Information Officer at Purdue.
Vinod Chandran, Executive Vice President and Head of Infrastructure Services (North America), HCL said, “It is gratifying to see that Purdue continues to see the value we bring to this partnership and recognizes our efforts in taking this relationship beyond the contract. Through our pioneering service offerings and outcome-based business model, we are committed to delivering real-time, relevant business value to Purdue to transform their infrastructure and architecture and help them keep pace with changing business demands.”
With over 23 years of industry experience in the infrastructure services space, HCL currently serves more than 250 clients across the globe and manages the infrastructure environment for four of the top seven pharmaceutical companies worldwide. HCL’s infrastructure services practice continues to be the largest and the fastest growing business for the company and represents more than 30 percent of HCL’s total revenues. The company recently announced a landmark global infrastructure management services engagement with one of the world’s leading healthcare companies.